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Microsoft Teams/Cisco Voice Specialist

London

Posted on17th June 2020

Salary/Rate£50000 - £66000 per annum + Bonus + Car Allowance

Job typePermanent

Our refBBBH33971

About this job.

I am currently looking for a Microsoft Teams/Cisco Voice specialist to join a forward-thinking financial services company in London. Working across the workplace technology team you will play a key part in the design and development of the roadmap and strategy for the Digital Workplace within the business.

Key technologies that the team is in charge and accountable for, are Desktop, Mobile, Unified Communications, Collaboration & Video Conferencing technology to partners in the business.

If you are passionate about IT and have proven experience in delivering value, preferably within a financial services or call centre environment then this is the role for you.


Key responsibilities include:

Owning the resolution of significant incidents and problems; providing technical input to the resolution and recovery of normal operations.
- Participating in the evaluation of Requests For Change (RFCs) to align services with business needs, maximising value whilst minimising incidents.
- Research and develop solutions that expand or enhance the service and technology portfolios, automate IT operations, reduce costs or increase levels of service
- Initiating and setting up projects and programs related to Workplace Technology improvements
- Identifying and assessing risks, and implementing countermeasures
- Providing input to the Technical Design Authority, including drafting and submitting technical proposals, and reviewing progress to ensure they meet business needs

In order to be successful in the role, candidates need

- Expert engineering experience in Microsoft Teams from UC, Collaboration and Enterprise Voice perspective
- Experience with BT Engage, Cisco Video Conferencing, Bluejeans
- Strong experience in configuring and managing Session Border Controllers/Gateways
- Strong telephony skills
- Proven experience in running the delivery, implementation and/or migration of Microsoft Teams
- High degree of analytical and problem solving skills
- Ability to lead a project from start to finish
- Excellent written and oral communication with ability to speak authoritatively at all levels


If you would like to find out more, then please send across an up-to-date CV at your earliest convenience

Apply now

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