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Service Management Analyst (ITIL) - Contract

  • Location:

    Edinburgh

  • Job type:

    Contract

  • Salary:

    £380 - £400 per day

  • Contact:

    Graeme Cox

  • Contact email:

    itcontract@headresourcing.com

  • Job ref:

    BBBH34789_1617870662

  • Published:

    14 days ago

  • Duration:

    6 months

  • Expiry date:

    2021-04-11

  • Startdate:

    ASAP

An Edinburgh based Financial Services Client of ours has just released a new Service Management Analyst Contract to us.

Working within their IT Operations area, the successful candidate will be joining an existing team, backfilling for a Contract who's moving on from this contract.
Initial Contracts will be for 6 months, rate-card can pay up to £400 per day (Outside IR35) and the role will be remotely based initially (Edinburgh thereafter).

To be successful in this Contract, we're seeking candidates with experience in the following areas;

* Strong experience as a "IT Service Management Analyst" or "IT Operational Analyst" (or similar)
* Proven knowledge and experience of incident management, business relationship management, change management and understanding SLA's / service performance / service improvement etc
* ITIL aware - certifications will be highly advantageous
* Strong experience from within other large & established Financial Services Organisations/Environments
* Excellent people, communication & internal customer service skills

To be considered, PLEASE APPLY NOW with an up-to-date CV.