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1st Line Support / Helpdesk Analyst - Contract

  • Location:


  • Job type:


  • Salary:

    £150 - £175 per day

  • Contact:

    Graeme Cox

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6-12 months

  • Expiry date:


  • Startdate:


1st Line Support / Helpdesk Analyst - Contract

6-12 months initially

Glasgow (Hybrid) - 2 days pw in Glasgow Office

Public Sector

In the region of £150-£175 per day (Inside IR35 - working via an Umbrella Company)

A Glasgow based Public Sector Client has just re-released a 1st Line Support Analyst Contract role to join their team on an 12month+ basis.

Supporting upwards of 3000 users, this role requires someone who is immediately available/available at short notice and someone who has the following knowledge & experience:

Key skills

  • Previous experience in another similar 1st Line Support or Helpdesk Support Role
  • Strong Technical knowledge covering Windows technologies, Printers and ideally ServiceNow for Ticketing
  • Strong problem-solving & troubleshooting skills with excellent internal Customer Service skills
  • Previous experience in another Public Sector Client/Organisations would be highly advantageous, but not essential
  • Excellent communication skills is a must

If you're available now and actively seeking new Contracts, PLEASE APPLY NOW to be considered for this Contract.

Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated.
Diversity to us, includes but is not limited to: educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process.

If this job isn't the one for you, then don't worry we have lots more opportunities available!