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Salesforce Administrator

  • Location:

    London

  • Job type:

    Permanent

  • Salary:

    Up to £55000 per annum

  • Contact:

    Jon Dudley

  • Contact email:

    north@headresourcing.com

  • Job ref:

    SPWSFA_1649943501

  • Published:

    about 1 month ago

  • Expiry date:

    2022-05-14

  • Startdate:

    ASAP

Our client Schroders Personal Wealth (SPW) is a dynamic new company in the financial advice market who have a brilliant range of roles available across the IT space.

About SPW

Schroders Personal Wealth (SPW) is a joint venture between Lloyds Banking Group and Schroders - two of the UK's largest names in banking and asset management. We were created to help more people across the UK benefit from financial advice. We have the advantage of solid foundations and a strong heritage, but we take a fresh, transparent, and personal approach to financial planning.

We aim to provide clients with clarity and transparency in everything we do. This includes using technology to explain how long-term financial planning can add value to people's lives; to give people access to information about their financial wellbeing; and to communicate with their adviser when it's convenient for the client.

Our heritage may be 250 years old, but our sights are firmly set on the future.

The newly formed SPW Technology & Engineering function is responsible for building the technology platform to support our new venture. We are entirely in the cloud, taking advantage of powerful commoditised offerings where we can, and building bespoke cloud-native solutions when they can differentiate us from our competition.


About the role

Role Title - Salesforce Administrator
Job type - Full-time, Permanent
Location - Remote with trips into the London or Leeds office
Salary - Up to £55,000 per annum + benefits package (detailed below)

As a Salesforce Administrator, you'll report into our Salesforce Business Analyst. You'll be responsible for taking a hands-on approach in resolving day to day issues and support requests. In addition to this there is the opportunity to help the Salesforce team on various other tasks.

The ideal candidates is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, has excellent problem-solving skills, is able to learn new technologies quickly, and uses their time efficiently.

We believe in an open and collaborative working environment, and we want you to draw upon your experience to establish this culture, whilst ensuring we don't skip over our regulatory obligations around process controls.

What we're looking for

*Certified Salesforce Administrator (ADM-201)
*Hands on experience working with Salesforce Sales Cloud or Service Cloud. Exposure to Financial Services Cloud and Marketing Cloud a bonus.
*Comfortable interacting with all levels of stakeholders
*Ability to multi-task and perform effectively under pressure
*Troubleshoot technical issues and provide effective and scalable solutions
*Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform

Your qualities

*Organised: High level of organisational and prioritisation skills
*Communication: Excellent communication skills
*Accountable: you take ownership of the path to production, and the operational quality of the product.
*Delivery focused: you identify and act on opportunities to increase throughput without compromising on quality. You are able to work around temporary impediments are remain productive.
*Collaborative: you pro-actively liaise with other teams to set best practice, share knowledge and ensure early identification and resolution of dependencies and impediments.
*Thorough: you consider the full-picture, and understand that details can matter.
*Calm: you're positive under pressure and happy to take the lead in challenging times.


The Amazing Benefits

SPW is committed to rewarding their colleagues in line with market for both fixed pay and benefits, and to link variable reward to the growth in value of their business and individual performance. SPW's benefits package provides you with core elements such as pension and medical cover with the flexibility to tailor these and many more to suit your individual needs.

* You will receive a cash sum of 4% in addition to your basic salary. Exchange your cash sum, for a variety of benefits. Including bikes for cycling to work, discounts on gym memberships and dental insurance; or you can simply receive cash.
* 25 days holiday, with the option to buy and sell holidays.
* Retail Discounts & Cashback is an online shop for hundreds of great discounts from leading high street brands.
* Up to 15% salary pension contribution
* All colleagues are eligible for financial advice with one of our Personal Wealth Advisers, regardless of income or investible assets. We offer a preferential rate for colleagues, capped at £750.
* Free 24 hour Employee Assistance Programme providing confidential support and advice across all the wellbeing elements.
* Private Medical Insurance
* Agile working - Agile is more than flexible working. It's the where, when and what of how SPW work, enabling collaboration to meet the needs of the business.
* Life Assurance - A cash lump sum equal to four times your salary (or eight times your salary if you are a member of the SPW pension scheme and have qualifying dependants) is payable to a beneficiary/ to beneficiaries of your choice should you die whilst employed by Schroders Personal Wealth.

Diversity

"At SPW, we don't just accept difference - we celebrate it, welcome it and recognise the value it brings to our clients and our colleagues. SPW is proud to be an equal opportunities employer and we are working hard to increase diversity across our organisation.
We welcome all. All colours, cultures, genders, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us meet our ambitions. We are committed to increasing diversity across our team and ensuring that Schroders Personal Wealth is a place where people from all backgrounds can make an impact and reach their potential. We are committed to working with and providing reasonable adjustments for applicants with disabilities."


If this sounds of interest and you have the relevant experience, please apply for more details.