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Incident Manager - Contract (Financial Services, Edinburgh)

  • Location:

    Edinburgh

  • Job type:

    Contract

  • Salary:

    £399 - £400 per day

  • Contact:

    Graeme Cox

  • Contact email:

    itcontract@headresourcing.com

  • Job ref:

    BBBH.IncMgr_1629452327

  • Published:

    about 1 month ago

  • Duration:

    6 months+

  • Expiry date:

    2021-09-19

  • Startdate:

    ASAP

Incident Manager - Contract
Inside IR35 via Umbrella Company
Remotely based
Financial Service Client - Edinburgh

A busy Edinburgh based Financial Services Client is currently seeking a Contract Incident Manager to join their Group Technology Team. Helping to advance the Incident Management team/service, the successful candidate will be required to to take responsibility for the day-to-day co-ordination and improvements to Incident Management and this role will work with a broad range of Stakeholders (Delivery Managers, Service Managers, Senior Management, 3rd Party Suppliers etc).

Key knowledge & experience required in this Contract should include;

* Previous experience working as an Incident Manager with deep & proven knowledge across the full Incident Management landscape
* A strong IT Operations background with strong knowledge of how large organisations run IT/Technology etc
* Previous Incident Management skills & experience within another large & established Financial Services organisation will be highly advantageous
* Excellent (internal) Customer Service & Stakeholder Management experience with 1st class communication skills & the ability the work closely with users across all levels of the organisation
* Excellent planning & prioritisation skills with 1st class problem solving skills

If the above summary appeals to you, PLEASE APPLY NOW to be considered for this contract. Our Client always have a pragmatic approach to recruitment and they're seeking strong Incident Management professionals with the ability to hit the ground running in new environments.