Key responsibilities for the role include.
*Provide day-to-day support to the global HR community
*Perform troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel
*Partners with HR team to create reports and dashboards
*Establish data quality and monitoring procedures as well as a feedback loop to ensure data accuracy Support functional and end user testing of new or modified system configuration
*Support the testing of planned system upgrades and implementation of new enhancements
*Point of contact for new HR team members to provide access and guidance
*Provides support in the delivery of training for HR processes and feedback on any potential development areas
*Working with the HR team, proactively support a variety HR activities, processes and admin globally
*Act as key point of contact and administrator of the HR SharePoint portal
*Assist in the maintenance of intranet content for HR
*Work with the software supplier(s) in the investigation and logging of reported system issues
In order to be successful in the role, candidates need.
*Logical thinking, analytic mind-set in system fault diagnosis
*Great communication skills across all levels of the business with a customer focus
*Ability to understand the HR workflow and lateral processes within a functional organisation and across the Group
*Strong knowledge of SuccessFactors system or another HR cloud solution is a bonus
*Working knowledge of the Microsoft Office tools, particularly Excel
*Experience in HR reporting and analytics - (would be an advantage)
*An understanding of GDPR in relation to HR systems (would be an advantage)
Its important that candidates have strong IT support skills within an HR environment.
Interested, please get in touch
