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Graduate technical analyst

  • Location:

    Glasgow

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £32000.00 per annum

  • Contact:

    Adam Hood

  • Contact email:

    ahood@headresourcing.com

  • Job ref:

    BBBH36313_1663169078

  • Published:

    15 days ago

  • Expiry date:

    2022-10-14

  • Client:

    Head Resourcing

Support analyst/junior analyst

Glasgow


Your new company

Your new company is a commercial company, operating on a not-for-profit basis, whose members include all the major drinks suppliers and retailers in Scotland such as Coke, Pepsi, Lidl, Aldi, etc. Having been approved the company is now building the infrastructure necessary to create a leading, world class operation for a company that expects to turn over half a billion pound next year. This schemes aim is to to provide a more sustainable solution to single use bottles and improve recycling rates. It is an exciting time to join a new company that is expanding quickly and who's mission is to create a more sustainable Scotland.



What your new role entails

The primary purpose of this role is to provide ongoing coordination and hands-on support of collaboration and general office IT facilities to CSL colleagues, enabling the successful implementation of DRS in Scotland.
Reporting to the Head of IT, working with our 3rd-party IT support provider as the key contact within CSL to provide first level support of common office IT facilities and establish and manage internal IT change and fault management processes
Coordinating the provision of IT resources and solutions for a fast growing team, ensuring appropriate asset and license management and support services.
Design and implement a corporate intranet (based on MS toolset), embodying appropriate access controls and structure.
Design, implement and support a collaborative document management solution (based on MS toolset) providing appropriate folder and file structures across the CSL organisation to ensure appropriate information and access control.
Support Business Analysts and System Test teams to achieve implementation of core business systems


To be successful in this role you will need the following:

Background and experience in system delivery and support processes and approaches
Collaboration toolsets
Decisive self-starter
Service orientated able to coordinate 3rd-party resources and manage user expectations.
Information and User Interface design skills
Excellent communicator able to convey technical issues to non-technical personnel in both written and verbal format.


What you will get in return

The successful candidate will receive a salary of £25k - £33k, dependent on experience
Hybrid work is supported, 3 days a week in the Glasgow office is required.
The job is Monday to Friday, 37.5 hours with no overtime or weekend work.
25 days holiday plus 8 public which are flexible