Head Resourcing specialises in IT, Digital and Business Change recruitment services within the UK. With our head office in Edinburgh and team presence in Manchester and Glasgow, we have been working as a preferred recruitment partner for many of our clients, across a range of sectors, since 2001.
We are committed to making a positive impact on people’s lives by building connections and creating opportunities
Our values are fundamental to our business and we strive to demonstrate these with clients, candidates and one another, every day:
We provide a great place to work
We are open and honest
We treat people with respect
We do things differently
We are committed to building an inclusive workplace, where diversity is valued and celebrated, where we can be ourselves and which is free from unfair or unlawful treatment. Diversity to us, includes but is not limited to: educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. This means that we welcome enquires and applications from everyone. Should you require any additional support or would like to discuss a reasonable adjustment, at any point during the recruitment process, please let us know and we will help.
About the Opportunity
This role sits within our award-winning Contractor Support team which is part of our Head Contractor Solutions (HCS) division. The purpose of the role is to provide a first-class service to colleagues, candidates and client around pre - and post- placement contractor compliance and support.
Given the nature of our work and the personal data entrusted to us, the need for confidentiality in this role is paramount.
Summary of Key Accountabilities
Pre-employment screening (PES) compliance – conducting PES checks and all contractor related actions to ensure client vetting is complete to the required standards and contractors can start on the agreed date as required by each client.
Understand all vetting requirements for each client - ensuring up to date PES checklists and processes are followed for all new starts
Contract preparation – ensuring appropriate contract for the contractor is signed and returned prior to work commencing and liaise, when necessary with umbrella companies
Contract extensions and early terminations - assist in the preparation, sending, and receiving of all relevant documentation
Office Support - to provide secondary support to the Office Administrator for reception.
Knowledge and skills required
· Methodical and organised approach to workload, with the ability to multi-task and prioritise work efficiently
· Excellent communication skills – both verbal and written
· Previous customer service or compliance/quality experience is desirable
· Proven track record of using initiative to overcome challenges and proactively find solutions
· Advanced MS Office use
Ways of working for success in the role
· Treats others with respect
· Values and delivers high standards of work quality
· Collaborates with colleagues
· Thinks laterally about solutions
· Resilient – adapts well to change and challenges
· Regularly seeks feedback on performance
· Will ask for help / support
· Takes ownership and responsibility for task delivery
What we offer
We are a Platinum Investors in People employer for a reason. We offer an autonomous and collaborative working environment, where your continuous learning and development is encouraged and supported.
You will also enjoy a suite of Company benefits including 33 days holiday, pension, 24/7 access to our Employee Assistance Program, Mental Health First Aiders, Cycle to work scheme, season ticket loan, a hybrid working environment, your birthday day-off, pension scheme and more.