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Business Analyst - Customer Remediation/Customer Rectifications

  • Location:

    Edinburgh

  • Job type:

    Contract

  • Salary:

    £390 - £400 per day

  • Contact:

    Graeme Cox

  • Contact email:

    itcontract@headresourcing.com

  • Job ref:

    BBBH34872_1619770567

  • Published:

    about 4 years ago

  • Duration:

    6 months

  • Expiry date:

    2021-05-30

  • Startdate:

    ASAP

A NEW Contract Business Analyst requirement has just arisen within our Edinburgh based Financial Services Client. A well known name in the Life & Pensions Sector, our Client is seeking an experienced Contract Business Analyst with previous knowledge & experience of Customer Remediation / Customer Rectifications Projects within the L&P sector.

The Contracts will be for an initial period of 6 months and rate-card will pay up to £400 per day (via an Umbrella Company). To be successful in this requirement, backgrounds & skill-sets should include;

* Strong & proven Business / Process Analysis skills & experience - Business Requirements, Process Mapping and all associated Documentation etc
* An in-depth & detailed understanding of the Life & Pensions Sector
* Detailed & demonstrable understanding of Customer Rectifications / Customer Remediation Projects (over-charging, under-charging, mis-selling etc etc)
* Excellent People, Communication & Stakeholder Management skills
* Excellent problem solving skills, a strong work ethic and positive/can-do attitude

To be considered for this role, PLEASE APPLY NOW with an up-to-date CV.
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