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Business Analyst (Customer) - Contract

  • Location:

    Edinburgh

  • Job type:

    Contract

  • Salary:

    £350 - £425 per day

  • Contact:

    Graeme Cox

  • Contact email:

    itcontract@headresourcing.com

  • Job ref:

    BBBH35140_1626810476

  • Published:

    almost 4 years ago

  • Duration:

    6 months

  • Expiry date:

    2021-07-26

  • Startdate:

    ASAP

An Edinburgh based Financial Services Client of ours is currently seeking a Change focussed Business Analyst to join a busy Customer focussed Programme of work.

Remotely based for the foreseeable future (Edinburgh if a return to the office is communicated), initial Contracts will be for 6 months and rate-card will pay up to £425 per day (via an Umbrella Company).

Joining a busy Customer focussed Programme (Remediation/Rectification of historical customer policy issues), we're seeking candidates with the following knowledge & experience;

* Detailed Business Analysis skill-sets & backgrounds. Strong problem solving skills with detailed knowledge in gathering business requirements, processes mapping, data analysis, gap analysis and root cause analysis etc (RCA)
* A strong Financial Services background & Client List with particular focus on the Pensions Industry - understanding the typical products & policies sold
* Previous experience on large & complex Customer Rectifications / Customer Remediation / Customer Redress projects
* Excellent people, communication & Stakeholder Management skills

Our Client has a straightforward & pragmatic approach to recruitment so if the above details match your background/skill-set, PLEASE APPLY NOW to be considered. Our Client is ideally seeking candidates with experience from other similar programmes of work with the ability to hit the ground running quickly.

If this job isn't the one for you, then don't worry we have lots more opportunities available!