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Business Analyst (Customer) - Contract

  • Location:

    Edinburgh

  • Job type:

    Contract

  • Salary:

    £350 - £425 per day

  • Contact:

    Graeme Cox

  • Contact email:

    itcontract@headresourcing.com

  • Job ref:

    BBBH35140_1626810476

  • Published:

    11 days ago

  • Duration:

    6 months

  • Expiry date:

    2021-07-26

  • Startdate:

    ASAP

An Edinburgh based Financial Services Client of ours is currently seeking a Change focussed Business Analyst to join a busy Customer focussed Programme of work.

Remotely based for the foreseeable future (Edinburgh if a return to the office is communicated), initial Contracts will be for 6 months and rate-card will pay up to £425 per day (via an Umbrella Company).

Joining a busy Customer focussed Programme (Remediation/Rectification of historical customer policy issues), we're seeking candidates with the following knowledge & experience;

* Detailed Business Analysis skill-sets & backgrounds. Strong problem solving skills with detailed knowledge in gathering business requirements, processes mapping, data analysis, gap analysis and root cause analysis etc (RCA)
* A strong Financial Services background & Client List with particular focus on the Pensions Industry - understanding the typical products & policies sold
* Previous experience on large & complex Customer Rectifications / Customer Remediation / Customer Redress projects
* Excellent people, communication & Stakeholder Management skills

Our Client has a straightforward & pragmatic approach to recruitment so if the above details match your background/skill-set, PLEASE APPLY NOW to be considered. Our Client is ideally seeking candidates with experience from other similar programmes of work with the ability to hit the ground running quickly.