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Business Analyst

  • Location:


  • Job type:


  • Salary:

    £50000.00 - £65000.00 per annum + + hybrid working & benefits

  • Contact:

    Bryn Evans

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


  • Client:

    Head Resourcing

Business Analyst

Hybrid role with 3 days in Manchester City Centre

Up to £65k + benefits package & home working

Are you a dynamic and versatile individual seeking a challenging role as a Business Analyst?

This leading specialist business and travel solutions company are looking for a BA to join their expanding IT department helping define and manage business systems, platforms and software.

Your duties and involvement will include:

Platform Expertise: Act as the go-to expert for software platforms, product sets, and business system capabilities.

Solution Seeking: Identify and address deficiencies in products, processes, or knowledge. Manage the delivery into production and live use for business across all regional offices.

Capability Development: Define and develop capabilities of existing products or processes in live operation.

Requirements Transformation: Capture and transform business requirements into technical solutions using techniques such as Use Cases, User Stories, UML diagrams, and other artifacts.

Testing: Test new functionality with individual and/or instrumental involvement.

API Analysis: Analyse and understand APIs for integrating third-party platforms including travel specific platforms.

Stakeholder Collaboration: Run workshops with internal and external stakeholders, collaborating with third-party providers and experts as necessary.

Product Presentation: Demonstrate and present product and resolution ideas internally and externally to existing/potential clients, supplier partners, or third-party providers.

Change Management: Provide visibility of product or process changes, ensuring awareness and clear requirements for technical teams.

Support and Guidance: Offer assistance, support, and guidance to all appropriate personnel for business and technical system requirements.

Continuous Improvement: Manage the lifecycle of small changes, enabling continuous improvements with minimal disruption to the business.

Qualifications and Skills:

  • Bachelor's degree in Business Administration, Computer Science, or related field.
  • Previous travel industry experience and commercial understanding or knowledge with global distribution systems (GDS)
  • Proven experience as a Business Analyst in a dynamic and fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation abilities.
  • Proficient in Use Cases, User Stories, UML diagrams, and other relevant techniques.
  • Familiarity with APIs and third-party platform integration.
  • Ability to collaborate effectively with internal and external stakeholders.
  • Change management and continuous improvement mindset.

This is a hybrid role requiring you in the office in Manchester for 3 days per week and is commutable from Greater Manchester and beyond across the Northwest. Are you currently on the lookout for a new role at the moment? Get in touch and we can have a chat further.

Candidates of all ages and backgrounds will be considered for this role. Head Resourcing is acting as an Employment Agency.

If this job isn't the one for you, then don't worry we have lots more opportunities available!