Resource Consultant - Permanent Division
Posted on17th January 2019
Salary/RateCompetitive + benefits
About this job.
Head Resourcing specialises in IT, Digital and Business Change recruitment services within the UK. With offices in Edinburgh, Glasgow and Manchester, we have been working as a preferred recruitment partner for many of our clients, across a range of sectors, since 2001.
Our vision is to be a great people business, by bringing great people together.
We want to exceed our clients' and candidates expectation. We never promise what we can't deliver and always try to leave a positive impression.
Our values are fundamental to our business and we strive to demonstrate these with clients, candidates and one another, every day:
We provide a great place to work
We are open and honest
We treat people with respect
We do things differently
About the Opportunity
We encourage and reward hard work and the achievement of financial targets, however, this is never to the detriment of service to our candidates, clients or indeed, one another. We believe that to be a good business you need to look after your people, treat them with respect and create a good working environment built on trust so we offer an array of benefits and a mature and autonomous working environment.
Therefore, to be successful in this role, you will:
*deliver your personal targets through the building and maintaining of good relationships with clients, candidates and colleagues and the sourcing of quality candidates
*continuously develop your knowledge of the IT, Digital and Business Change marketplace
You will also be expected to comply with employment legislation and REC best practice.
This is a great opportunity to join our Edinburgh Permanent Division and use your talents to effectively source and place candidates across multiple industries.
1. Key accountabilities:
Deliver agreed targets
*Within agreed service levels, achieve targets by using good resourcing skills to deliver suitable candidates within agreed time-lines to client requirements
*Build up knowledge of existing clients & processes
*Ensure database is updated with daily activities and captures all relevant information so that knowledge-sharing happens with ease and customers (clients & candidates) receive excellent customer service
*Support senior team members with the writing & uploading of job adverts, ensuring new jobs are posted to relevant online job boards / social networking sites; assist with response from adverts and formatting of CVs to send to clients
*Proactively seek guidance and coaching from more senior colleagues to help with learning and development
*Be professional and an ambassador of Head Resourcing at all times
*Proactively deliver first class service to candidates and clients in order to build lasting relationships
*Work with candidates to build rapport, qualifying their suitability, interest in and commitment to the opportunity
*Proactively collaborate with colleagues to optimise the opportunity for placement
*Participate in networking and client entertainment events to maximise opportunities to extend network and increase market knowledge
*Develop and maintain strong internal & external referral networks
*Improve knowledge of role types in the IT and Change industry and grow commercial skills to identify and develop sales leads for the team and wider business
*Share knowledge gained across the team
*Develop an in-depth knowledge of client recruitment processes and Head Resourcing internal processes
*Build knowledge of clients as well as the candidate marketplace
2. Key Skills
*Excellent written and verbal communication skills
*Ability to build effective working relationships with multiple stakeholders
*Strong customer service skills, with the ability to exceed customer expectations
*A tenacious, honest, ethical and consultative approach
*Successful track record within IT/Digital Recruitment sector would be desirable
*Confident using Social Media platforms including LinkedIn/Twitter and other online tools
3. Key Behaviours for success:
*Passionate about your work
*Delivers on promises
*Leaves a positive impact following interaction
*Tenacious and high levels of persistence
*Values and builds long-lasting relationships
*Treats others with respect
*Values and delivers high standards of work quality
*Collaborates with colleagues
*Resilient - adapts well to change and challenges
*Owns up to mistakes
*Actively develops sector knowledge
*Regularly seeks feedback on performance
*Takes ownership and responsibility for task delivery