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Software Implementation Consultant

  • Location:

    Glasgow

  • Job type:

    Permanent

  • Salary:

    £40000 - £45000 per annum + plus benefits

  • Contact:

    Lyle Ritchie

  • Contact email:

    lritchie@headresourcing.com

  • Job ref:

    BBBH34445_1614609955

  • Published:

    about 3 years ago

  • Expiry date:

    2021-03-31

  • Client:

    Apple

I am currently looking for a Software Implementation Consultant to join a software solutions company in Glasgow. Working in a small team you will successfully manage software implementations either remotely or on-site with major clients around the world, taking a proactive approach and thinking on your feet to investigate and resolve client issues in order to exceed their expectations.

Key responsibilities include

*Managing multiple software implementations as directed
*Providing technical support to clients during the implementation phase
*Logging, investigating and resolving client issues
*Becoming a subject matter expert in our products
*Preparing accurate project/technical documentation
*Implementing and maintaining a clear project methodology and process throughout the business
*Providing training to clients' technical staff/end users


In order to be successful in the role candidates need to ideally have,

*Experience managing and delivering multiple software implementations at the same time.
*Experience with server and desktop operating systems and hardware as well as SQL Server capability
*Be a natural and proactive problem-solver with a drive to provide the best possible solutions for clients' issues
*Telephony knowledge (Advantageous)


If you would like to find out more, then please send across an update CV at your earliest convenience

Please note-travel will be part of this role in time.

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