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IT Service Manager

  • Location:

    Edinburgh

  • Job type:

    Permanent

  • Salary:

    £38350 - £56800 per annum + 4k Car Allowance

  • Contact:

    Jason Romayne

  • Contact email:

    jromayne@headresourcing.com

  • Job ref:

    BBBH35296_1631616109

  • Published:

    12 days ago

  • Expiry date:

    2021-10-14

  • Startdate:

    ASAP

Role: IT Service Manager
Location: Edinburgh (Fully Remote)
Salary: £38350 - £56800 + £4K car allowance & great benefits package

Our financial services client based in Edinburgh are looking for an IT Service Manager to take responsibility for the delivery of new software code into production for their online banking platform. You will also help drive continuous service improvement for releases, as well as supporting improvement activities more broadly across the function.

This is a critical role where you will run major releases, digital minor releases and ad-hoc hotfix releases as required. You will be required to work one overnight per month (6pm - 12pm typically but could last longer)

You will be responsible for running/managing the schedule of events in the lead up to the monthly call/event where you will be tasked with making sure all parties involved have a clear understanding of their tasks/responsibilities so having first class communication and organisational skills are a must for this role as well as being comfortable speaking in front of large groups of internal & external stakeholders.

Skills:

*First class communication skills - presentation, facilitation, verbal and written
*Project management skills - experience of managing people, time and tasks in a fast-
paced, technically complex environment
*Excellent influencing and persuasion skills
*Able to build successful relationships at all levels of the business
*Experience coordinating 3rd party offshore resources & services
*Experience in IT or the financial services sector would be advantageous, but
not essential

Fantastic opportunity here with great package and benefits on offer, this role would suit someone with either a PM/PMO/Change or Comms background. Please apply now if interested.