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IT Service Desk Analyst 1st line

  • Location:

    Manchester

  • Job type:

    Permanent

  • Salary:

    £20000 - £25000 per annum

  • Contact:

    Dan Newbold

  • Contact email:

    dnewbold@headresourcing.com

  • Job ref:

    35306_1631879041

  • Published:

    about 1 month ago

  • Expiry date:

    2021-10-17

Service Desk Analyst - 1st line - Manchester

A great role has arisen within a fast-growing organisation based out of Manchester. If you have some commercial IT support / IT Service Desk experience under your belt and are looking to continue your career growth, this is a great opportunity with some great opportunities to develop into 2nd line in the future.
Although not essential this organisation is strongly linked to the football industry so whether you play, watch or both you might just find this an exciting place to work.

Here's what we need:

*We are looking for someone with existing experience of 1st line on an IT Service Desk
*Good Communication skills are a must.
*Able to work onsite in Manchester 5 days per week
*Has some formal it qualifications or degree in IT
Desirables
*ITIL qualification
*Technical knowledge of networks, network hardware, protocols, standards and a range of PC operating systems
*Microsoft certifications