Key accountabilities:
*Deployment and support of global infrastructure systems
*Supporting business projects as directed.
*Supporting and managing office and offshore technical deployments.
*Developing and managing relationships with vendors in support of systems support.
*Liaising effectively with users, service owners and partners particularly where business disruption occurs.
*Influencing and negotiating with managed service providers to ensure that critical time sensitive services are back on line per SLA guidelines.
*Document the design, operation and troubleshooting of technology platforms and procedures.
*Managing overall capacity utilisation of server/hardware environment ensuring it is optimised to meet business requirements.
*Assist with planning and implementing systems and network integrations following Merger & Acquisition activity.
Key skills/experience required:
*Strong hands-on/technical knowledge of core Microsoft technologies.
*Microsoft Azure scripting experience.
*Good understanding of user environment management, including desktops/laptops, profile management, software delivery, etc.
*Familiarity with IT Infrastructure technologies like storage area networks (SAN), virtualisation and networking.
*Proven track record of taking a lead role, acting as a go-to person for IT management with regards to IT infrastructure technologies supporting both projects and operations
*Proactive in understanding and staying up-to-date on the current projects in progress, projects in pipeline and operational issues.
*A passion for technology and staying up-to-date with existing and new industry technology trends and applicability of software/hardware solutions.
*Able to develop and apply appropriate technical skills to ensure the right technical resource is in place to manage appropriate technical challenge.
*Ability to plan own time effectively; able to prioritise key tasks, work under pressure and meet strict deadlines.
If this position is of interest and you are looking for a new permanent career challenge please apply with your most recent CV to discuss further.
