IT Support Technician
Posted on13th February 2018
About this job.
IT Support Technician required to join a growing business based in York. As an IT Support Technician, you will work alongside the Service Delivery team to provide resolution to infrastructure and network issues.
You will sit within a fast-moving business, working on several projects concurrently and assist both the IT Infrastructure and Project Managers in the delivery of various projects.
A working knowledge of the following technologies:
*Basic Telecoms, including an understanding of VOIP
*Demonstrable knowledge of 1st and 2nd line IT Support
*Excellent customer service skills
*Provide support for Head office infrastructure - existing and new
*Deliver internal projects e.g. Head Office migrations
*Provide 1st/2nd line support resolution - including Telecoms, Account management, Active Directory, Application and general IT Infrastructure support
*Proactively suggest improvements which could enhance the user experience
*Ensure requests for assistance from colleagues are responded to in a pleasant and courteous manner.
The salary for this position is up to £29,000 per annum + benefits
If you are interested in discussing this position in further detail, then please apply for the role and I will contact you to discuss further.